Who We Are

AZRAK Int. (“AZRAK,” “we,” “us,” or “our”) provides managed IT, physical security, and telecom services to businesses across Canada, the United States, and the MENA region. This policy explains what personal information we collect through www.azrak.ca, how we use it, and the choices you have.

Our Canada headquarters: 2030 Bristol Circle, Oakville, ON L6H 0H2. Our U.S. office: 501 Silverside Road, Suite 105, Wilmington, DE 19809.

Questions about this policy or your personal information can be sent to [email protected].

Information We Collect

We collect information you provide directly to us, including:

Contact and quote requests: when you submit our “Hire Us” form or request a quote, we collect your name, company name, email address, phone number, and any details you share about your IT provider situation, employee count, or project needs.

Newsletter sign-ups: if you subscribe to our newsletter, we collect your email address.

Client and partner accounts: if you use our client, support, or partner portals, we collect the account and contact information needed to provide those services.

We also automatically collect limited technical information when you visit our site, such as browser type, device type, and pages viewed, through standard website logging and cookies, to help us keep the site secure and understand how it’s used.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide quotes or proposals, deliver the IT support, security, and telecom services you request, send you our newsletter or service updates if you’ve opted in, maintain the security and performance of our website, and meet legal, accounting, and regulatory requirements.

We do not sell your personal information.

How We Share Your Information

We share personal information only with service providers who help us operate our website and business, such as form, email, and hosting providers, under obligations to protect it; professional advisors such as legal and accounting where necessary; and law enforcement or regulators where required by law.

Cookies

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings; some parts of the site may not function as intended if you do.

Data Retention

We keep personal information for as long as needed to respond to your inquiry, provide our services, and meet our legal and accounting obligations, after which it is securely deleted or anonymized.

Your Rights

Depending on where you’re located, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to withdraw consent to marketing communications, for example by using the unsubscribe link in any newsletter email. To exercise these rights, contact us at [email protected].

Children’s Privacy

Our website and services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The date below reflects the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

Last updated: August 2026.